FLUVIA
Pools & aquatics Buildings & access Museums & culture Ice rinks Racquet sports Clubs & fitness Features Integrations Support Request a demo
ERP suite · 6 sectors · 1 platform

Much more than ticketing: the ERP for all your facilities

Ticketing, booking, POS, members & CRM, access control, accounting and monitoring — the complete management of your facility in a single suite. Pools, museums, ice rinks, clubs, buildings: the smooth management of your facilities.

Request a demo See the 6 sectors
6sectors, 6 worlds
1ERP, one platform
0service interruption*

*Service continuity ensured by the ITBOX in degraded mode — see Integrations. Product under development.

An open core, sector worlds

Spot your sector at a glance

One ERP, one colour and one experience per sector. Here are our launch worlds — the core is open and new sectors are added regularly. Looking for a ticketing software or complete management ? Choose your world.

Aqua Pools & aquatic centres Ticketing, memberships, capacity, access. See the demo Building Buildings & access control Badges, zones, schedules, multi-site. See the demo Culture Museums & cultural venues Ticketing, time slots, visitor routes. See the demo Ice Ice rinks Sessions, skate rental, access. See the demo Court Padel · tennis · squash Court booking, memberships. See the demo Fitness Clubs & gyms Memberships, 24/7 access, CRM. See the demo
Open And many more sectors Extensible core: your sector isn't listed? Let's talk. Suggest a sector
One suite, six sectors

A common core, a tailored experience per sector

Same engine, same ergonomics, same reliability. Each branch speaks its sector's language — and wears its colour.

Aqua

…

Explore Aqua
Demonstration

One journey, four steps

An illustrative scenario of how the suite works — from booking to monitoring.

1

Booking

Online, at reception or on a kiosk — real-time slots and capacity.

2

Payment

POS, online or virtual wallet (cashless).

3

Access

QR, badge or RFID card — integrated access control.

4

Monitoring

Attendance, revenue and memberships — dashboards.

Book a slot
Sports pool · 6:00 pm12 / 40
Sports pool · 7:00 pm27 / 40
Wellness area · 6:30 pm5 / 15
Choose 6:00 pm
Payment
Adult admission5,80 €
Virtual wallet− 5,80 €
Remaining balance14,20 €
Confirm payment
Access control
QR / badge presented✓ Valid
Turnstile · entrance 2Open
Pool capacity13 / 40
Access granted
Monitoring
Today's attendance342
Ticketing revenue1 980 €
Active memberships+ 6
View dashboard
Functional scope

Everything a facility needs to manage

The suite’s modules.

Ticketing

Prices, slots, capacity, online and counter sales.

Booking

Slots, resources and waiting lists in real time.

POS & payment

Touch POS, card terminal, multiple payment methods.

Memberships

Sign-up, renewal, SEPA direct debit, unpaid tracking.

Access control

Turnstiles, gates, IP readers, QR & RFID.

CRM

Customer records, history, segments and follow-ups.

Wallet / cashless

Virtual wallet, top-up and contactless payment.

Counting & capacity

Live attendance, thresholds and alerts.

Multi-site / authorities

One citizen pass for several facilities.

Public accounting

Revenue authority, accounting export, PayZen.

Online sales

E-commerce shop integrated with ticketing.

Monitoring & stats

Dashboards for revenue, flows and memberships.

Integration · ITBOX

Your sales and access keep running, even offline

The ITBOX is Fluvia's local unit. If the network goes down, ticketing, POS and access control keep running in degraded mode, then resynchronise automatically when the connection returns.

Service continuity — the facility never closes because of the network.
Auto resync — no entry lost when the network returns.
IDtronic hardware — readers, turnstiles and gates driven by the suite.
Cloud · SaaS Fluvia
ITBOXlocal unit
✓Turnstile
✓POS
✓Door reader
Online — Cloud SaaS and ITBOX synchronized
Support

From data migration to the helpline

Fluvia is published and deployed with ITcotation's support: installation, setup and follow-up.

Data migration

Members, history and balances migrated — switch without loss.

Training & support

Team onboarding, service contract and maintenance.

FR hotline & updates

Support in French; major and minor updates included.

Optional · UltraWeb

Your website, tailor-made

Like a tailor taking measurements before cutting the suit, we design your premium website from your facility — then we connect it to your Fluvia ticketing and bookings. Each site is unique : no template, no resemblance to any other.

  • Bespoke design — your own identity, not a theme.
  • Full back office — create and edit your pages on your own.
  • Connected to Fluvia — online booking and ticketing integrated.
  • SEO & GEO — built for Google, Bing and AI engines.
Discuss my premium website
Security & compliance

Nothing left to chance

Security is built in from the start: protection of data, payments and access. We clearly state what is in place and what is targeted — without overpromising.

End-to-end encryption

TLS exchanges, sensitive data encrypted, secrets never exposed client-side.

Data isolation

Each facility isolated; rights by role and zone; access logging.

GDPR targeted

Data minimisation, access by QR/RFID without biometrics, hosting in France.

Backups & continuity

Regular backups and ITBOX degraded mode: service continues even offline.

References

First deployments in preparation

Fluvia is a new solution : we claim no client reference until an installation is actually in service. This page will host our deployments as they come.
Reference coming soon
Reference coming soon
Reference coming soon
FAQ

Understanding Fluvia

What is Fluvia?
Fluvia is an ERP software suite for public-facing facilities. It brings together ticketing, booking, POS, memberships, access control, CRM, accounting and monitoring in one platform, tailored per sector (pools, museums, ice rinks, sports clubs, buildings).
Is Fluvia just ticketing software?
No. Ticketing is an entry point, but Fluvia is a complete-management ERP : it also drives memberships (with SEPA debit), POS, access control, customer relations and public accounting.
Which facilities does Fluvia manage?
The launch worlds are pools and aquatic centres, the museums, the ice rinks, the sports and fitness clubs, the racquet sports (padel, tennis, squash) and buildings (access control). The core is open: other sectors can be added.
Does Fluvia work during an internet outage?
Yes. TheITBOX, Fluvia's local unit, provides a degraded mode : ticketing, POS and access control keep running even offline, then resync automatically when the connection returns.
Does Fluvia handle memberships and SEPA direct debit?
Membership management (sign-up, auto-renewal, SEPA debit, unpaid tracking) is part of the product scope. This feature is currently in development.
Is Fluvia GDPR-compliant?
GDPR compliance is a design objective : data minimisation, access by QR or RFID card without biometrics, hosting in France. Cash-register certifications (the one applicable in each country) are in progress and will only be announced once obtained.
Is Fluvia already installed anywhere?
Fluvia is a developed by the ITcotation group’s teams. We make no claim to any customer reference until an installation is genuinely in service.
How do I request a demo?
Via the contact form : tell us your sector and your need, we'll get back to you with a targeted demo.

A ticketing or access-control project?

Let's talk about your facility. We'll show you how Fluvia covers your sector, from booking to monitoring.

Request a demonstration
Let's talk about your facility

Request a demonstration

Tell us your sector and your need. We'll get back with a targeted demo — ticketing, access or full management.

Download the sales presentation (PDF)

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